Was just reading an article about a speech Robert Choi, the director of the IRS’s tax exempt division gave to gave to a bunch of CPAs.
During his speech, Choi said that it takes on average 3 hours for IRS personnel to review retirement plan documents to see if they are valid. However the average time between when a taxpayer submits the documents to the IRS and the taxpayer receives a determination letter is 321 days. Choi said “A lot of that time is actually spent in the queue waiting for the case to be assigned because of our staffing constraints and challenges,”
If you have an issue with IRS don’t expect an immediate resolution. Its going to take some time.